Terms of Service
Last Updated: October 28, 2026
Welcome to Edwardshop.
These Terms of Service govern your use of https://edwardshop.com and any purchases made through our online store.
By accessing or using our website, you agree to comply with these Terms of Service, subject to any mandatory rights provided by applicable law.
Please read them carefully before placing an order.
1. General Conditions
Edwardshop operates an online store offering custom hammers, hand tools, and related products.
We reserve the right to update our product selection, website content, pricing, and available services from time to time.
You agree to use our website only for lawful purposes and in a manner that does not interfere with its security, operation, or other users' access.
2. Product Information
We aim to provide accurate product descriptions, images, specifications, and pricing.
However, minor variations in appearance, finish, color, or other details may occur due to manufacturing processes, material characteristics, and display settings.
For customized products, the final appearance may vary within the specifications and customization options disclosed at the time of purchase.
Customers are responsible for reviewing product information carefully before placing an order.
If you have questions about specifications, compatibility, or customization options, please contact our customer support team before purchasing.
3. Pricing and Payment
Product prices are displayed on our website in the currency indicated at checkout.
We reserve the right to correct pricing errors and update prices without prior notice.
Any applicable shipping costs, taxes, or additional charges will be displayed or otherwise communicated as required before order confirmation.
Orders are subject to successful payment authorization and acceptance.
4. Order Limitations
Due to current operational restrictions, Edwardshop is temporarily unable to process orders with a merchandise subtotal exceeding $100.00 USD.
Orders above this amount cannot currently be fulfilled.
We reserve the right to refuse or cancel orders when necessary because of product unavailability, payment issues, suspected fraud, or other legitimate operational reasons, subject to applicable law.
If a paid order is canceled by Edwardshop, the applicable payment will be refunded.
5. Shipping and Delivery
Shipping fees are determined by the selected delivery option and order value.
Our current shipping options include:
Standard Shipping: $5.50 for orders between $0.00 and $54.99.
Free Shipping: Available for orders between $55.00 and $100.00.
Express Shipping: $9.50 for eligible orders between $0.00 and $85.00.
Shipping destinations, service availability, and estimated delivery times may vary.
For additional information, please refer to our Shipping Policy.
6. Returns and Refunds
Edwardshop offers a 14-day return period on all products purchased through our online store.
Customers may request a return for any reason within 14 days of receiving their order, subject to the conditions described in our Return & Refund Policy and any applicable legal rights.
Refunds are handled according to the terms of that policy.
Please review our Return & Refund Policy for complete instructions.
7. Custom Products and Customer Specifications
Certain products may be offered with customization options or distinctive configurations.
When ordering a customized product, customers are responsible for providing accurate customization details and reviewing their selections before checkout.
If your order requires clarification, we may contact you using the information provided during checkout.
Any customization must comply with applicable laws and must not infringe third-party intellectual property rights.
8. Proper Product Use and Safety
Customers are responsible for selecting tools appropriate for their intended tasks and using them in accordance with applicable safety instructions and product specifications.
Hand tools should be inspected before use and operated with appropriate protective equipment and safe working practices.
Do not use damaged tools or use products for purposes outside their intended applications.
Nothing in these Terms excludes any product safety obligations or legal responsibilities that cannot lawfully be excluded.
9. Intellectual Property
Website content, including original text, graphics, product imagery, design elements, and branding, is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially exploit protected website materials without authorization, except where permitted by law.
10. Third-Party Services
Our website may use third-party services for payment processing, shipping, analytics, or other operational functions.
These services may be governed by their own terms and privacy policies.
Edwardshop is not responsible for independent third-party websites or services outside our reasonable control, except where applicable law provides otherwise.
11. Website Availability
We aim to keep our website accessible and functioning properly.
However, access may occasionally be interrupted due to maintenance, technical issues, security updates, or circumstances beyond our control.
We may modify, suspend, or discontinue website features when reasonably necessary.
12. Limitation of Liability
To the extent permitted by applicable law, Edwardshop will not be responsible for losses arising solely from improper product use, unauthorized website activity, or circumstances outside our reasonable control.
Nothing in these Terms limits or excludes liability where doing so would be unlawful, including mandatory consumer protections or liability that cannot legally be excluded.
13. Privacy and Personal Information
Your use of our website may involve the collection and processing of personal information.
Please review our Privacy Policy to understand how we handle personal data.
14. Changes to These Terms
We may revise these Terms of Service periodically to reflect operational changes, legal requirements, or updates to our website.
Updated terms will be published on this page with a revised effective date.
Changes will not retroactively remove rights that customers have already acquired under applicable law.
15. Applicable Law
These Terms are subject to applicable laws and mandatory consumer protection requirements.
Nothing in these Terms deprives consumers of protections provided by the laws of their country or region of residence where those protections legally apply.
16. Contact Information
For questions regarding these Terms of Service, please contact:
Edwardshop
Email: customer@edwardshop.com
Website: https://edwardshop.com